"After waiting five years to get on Jane’s rotation, we have had three years of fantastic consulting measured in so many ways, especially our bottom line of profit."

Michael P. Harris
Oceanside Cleaners

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• Workflow and Efficency
• Production monitoring
•“Hands-on Training”
in your plant for your:
– Drycleaner/Wetcleaner
– Stain Removal Technician
– Quality Finishers

• Proper garment classification
• Recognize the limitations of dyes, pigments, and trimmed garments
• Restoration techniques for “fragile” garments
• Wetcleaning/Drycleaning new and vintage wedding dresses
• Proper procedures for the safe use of oxidizing and reducing bleaches
• Safe and effective use of stain removal agents
• Finishing techniques
• Total plant evaluations
• One-on-One training
• “Train the Trainer” programs
• Tips for production/quality
• Understanding the importance of “cross-training”
• Choosing the best
marking and assembly system for your operation
• Customer Services Seminars
• Consumer/Retailer Seminars
• Problem Garment Seminars
• Stain Removal Seminars
• Drycleaning Processes & Alternative Solvent Seminars
• Finishing Seminars
• Shirt Laundry Seminars
• Wetcleaning Seminars
Wedding Gown Procedures
Vintage Garment Restoration
Speciality Garments

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Training your representatives to:
• Appreciate the “complaining” customer
• Understand how your customers want to be treated
• Create a positive first impression
• Educate your customers
• Read and understand clothing care labels
•Reduce your claims
through communication
Fibers and Fabrics Workshops for your Customer Service Representatives

Identify potential problems with dyes, prints, and fabric constructions before your customer leaves the store
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